Why doesn't Divi save your changes? This is a question I often get in comments or groups on social networks. It happens that Divi users make design changes to a page already edited with the Visual Builder, save the changes and once they leave the Divi Builder, nothing happens: the changes are not saved.
This can be due to a variety of causes, but in this article (and the video) there is a good chance that you will find a solution to this recording problem...
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1 - Check for updates
When WordPress, Divi or extensions launch updates, it can be for many reasons: security fixes, tool improvements, implementation of new features and also conflict fixes!
This is the first thing to do when you encounter a bug: update all the elements that make up your site: WordPress + Theme + Extensions.
Go to the Appearance > Theme tab and check that Divi is up to date. By updating the theme, this may already fix the problem. Of course, to receive automatic updates, you will need to enter your Divi license API key, as explained in this article on update of Divi.
Next, you should also check that WordPress itself is up to date. Don't forget to make a backup of your site before making a major WordPress update. For this, I recommend UpdraftPlus which is very easy to use.
When you have made your updates, you can go back to your publication's edit to start your changes again. If after that the changes still do not register, you will need to investigate further.
Don't delay! Discover the Divi theme here !
2 - Clear the cache and check the settings
If you are using a caching plugin, such as WP Rocket for example, you should remember to clear the cache when you have problems saving your changes.
Caching allows speed up your site but also stores information that may not reflect the reality of the site. This is why, by clearing the cache, you may find that everything is "good" after all...
Also, depending on the caching extension you are using, check that an option such as "Enable caching for logged-in WordPress users" is not checked. As an "administrator" user, your changes may not be reflected because of an option like this.
Finally, depending on the host you use, it may also have an option to "clear the server cache". In this case, remember to empty both caches (the server's and your extension's).
Then go back to your page, refresh it, and try to make changes. If that still doesn't work, let's see the next solution...
3 - Disable "Static CSS file generation
There is one more option that could fix your registration problem. This one is very simple, it is in the Divi > Theme Options > Creator > Advanced Tab. Here there is an option called "Generate static CSS files".
I advise you to deactivate this option. In my experience, this is often where the problem with saving comes from. In some cases, in some uses, this option prevents Divi from saving your changes correctly.
So, after that, you should normally be able to save all your changes made with the Divi Visual Builder.
But if, even after these three solutions, you still can't save your changes when you modify a layout with Divi, you'll have to investigate a little further...
Did you know that you can test Divi for free? Go to this page and click on "TRY IT FOR FREE
4 - Discover the conflicts between extensions
Indeed, when a site uses many extensions, there is a greater risk of conflicts.
Then go to the Extensions > Installed Extensions tab and disable each extension one by one until you find the one that is causing the problem.
Between each deactivation, you empty the cache, refresh (in the browser) the page to be modified and then do a test to see if the problem is solved.
You will have to repeat this action for each extension and if you have a lot of them, it will take some time.
5 - Other ways to solve the Divi registration problem
Your server at your hosting company should be running a recent version of PHP.
At the very least, 7.2 and at best, the latest stable version (PHP version 8 has just been released and WordPress 5.6.x supports it to a large extent). This can indeed cause problems for the proper functioning of your site. You will need to log into your hosting interface to check which version is being used.
The WordPress Health Tool can also provide valuable information, so please check it out.
Finally, if after that you still haven't solved the registration problem, then you should contact ElegantThemes support and ask them for help. You will need a valid Divi license for this.
To read 👉 how much does the Divi theme cost?
6 - Solving Divi's registration problems: video tutorial
Watch the video version of these explanations: