Why don't Divi save your changes? This is a question that I often find in comments or groups on social networks. Sometimes only Divi users make design changes in a page already edited with the Visual Builder, save the changes and once they leave the manufacturer Divi, nothing happens anymore: changes have not been registered.
This may come from various causes but in this article (and in the video), there is a great chance that you will find a solution for solve this registration problem…
1 – Check for updates
When WordPress, Divi or extensions launch updates, it can be for a lot of reasons: security fixes, tool enhancement, implementation of new features and also conflict fixes!!!
So this is the first thing to do when you encounter a bug: update all the elements that make up your site: WordPress + Theme + Extensions.
Go to the tab Appearance > Theme And check that Divi is up to date. By updating the theme, this can already solve the problem. Of course, to receive automatic updates, you will need to enter the API key of your Divi license, as explained in this article dedicated to the update to Divi.
Secondly, we must also check that WordPress itself is up to date. Don't forget to make a backup of your site before making a major update of WordPress. For this, I recommend UpdraftPlus which is very easy to use.
When you have done your updates, you can go back to the edition of your publication to repeat your changes. If after that, changes still don't saveWe're going to have to move on to further investigation.
Don't delay! Discover the theme Divi here !
2 - Empty cache and check settings
If you use a cache plugin, like WP Rocket for example, you need to think about emptying the cache when you encounter problems registering your changes.
Cache allows faster your site but also stores information that may not reflect the reality of the site. That's why, by clearing the cache, you could see that everything is "good" finally...
Furthermore, depending on the cache extension used, check that an option such as « Enable cache for connected WordPress users » is not checked. As an "administrator" user, your changes may not be taken into account because of such an option.
Finally, depending on the host you use, it may also have an option to « clear server cache ». In this case, consider emptying both caches (the one on the server and the one on your extension).
Then go back to your page, update it, then try to make changes. If it still doesn't work, let's see the next solution...
3 – Disable "Static CSS File Generation"
There's still one option that could correct your registration problem. This one is simple, it is in the tab Divi > Theme Options > Creator > Advanced Tab. There's an option here called "Static CSS File Generation".
I advise you to disable this option. From experience, the concern for recording often comes from there. In some cases, in some uses, this option may be prevents Divi from correctly saving your changes.
So, after that, normally, you should be able to save all your changes made with the Divi Visual Buildr.
But if, even after these three solutions, you still can't save your changes when you edit a layout with Divi, you'll have to push the investigations a little further...
Do you know you can test Divi for free? See you on this page and click on "TRY IT FOR FREE"
4 - Discover the conflicts between extensions
Indeed, when a site uses many extensions, there is a greater risk of conflict.
Then go to the tab Extensions > Extensions installed and disable one by one each extension until you find which one is a concern.
Between each deactivation, you clear the cache, update (in the browser) the page you want to change and then run a test to see if the problem is solved.
We'll have to do this again for each extension and if you have a lot of it, it'll take you a while.
5 - Other ways to solve the Divi recording problem
Your server at your host should use a recent version of PHP.
At least 7.2 and at best, the latest stable version ( PHP version 8 has just released and WordPress 5.6.x supports it in good part). This can actually cause problems for the proper functioning of your site. You will then need to connect to the interface of your hosting to check which version is used.
Tool Site health WordPress can also provide you with valuable information, do not hesitate to consult it.
Finally, if after that you have not yet solved the recording problem, you should then contact ElegantThemes support to ask for help. For this, you will need a valid license from Divi.
Readable How much does the Divi theme cost?
6 - Solve Divi recording problems: video tutorial
Watch the video version of these explanations:
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