Why doesn't Divi save your changes? This is a question I often get in comments or groups on social media. Sometimes Divi users make design changes to a page already edited with the Visual Builder, save the changes, and once they leave the Divi Builder, nothing happens: the changes are not saved.
This can be caused by a variety of things, but in this article (and the video), there is a good chance that you will find a solution to this recording problem...
Announcement: this article contains affiliate links that you will easily recognize. The classic links are in purple and sponsored links are in pink.
1 - Check for updates
When WordPress, Divi or extensions launch updates, it can be for lots of reasons: security fixes, tool improvements, new feature implementation and also conflict fixes!!!
So this is the first thing to do when you encounter a bug: update all the elements that make up your site: WordPress + Theme + Extensions.
Go to the Appearance > Theme tab and make sure Divi is up to date. By updating the theme, this may already fix the problem. Of course, to receive automatic updates, you'll need to enter your Divi license API key, as explained in this article on update of Divi.
Next, you should also check that WordPress itself is up to date. Don't forget to make a backup of your site before doing a major WordPress update. For this, I recommend UpdraftPlus which is very easy to use.
Once you have made your updates, you can go back to your publication's edit to start your changes again. If after that, the changes still don't register, you'll need to move on to further investigation.
Don't wait any longer! Discover the Divi theme here !
2 - Clear the cache and check the settings
If you use a cache plugin, like WP Rocket for example, you should remember to clear the cache when you have problems saving your changes.
Caching allows speed up your site but also stores information that may not reflect the reality of the site. That's why, by clearing the cache, you might see that everything is "good" after all...
Also, depending on the caching extension you are using, make sure an option such as "Enable caching for logged-in WordPress users" is not checked. As an "administrator" user, your changes may not be reflected because of an option like this.
Finally, depending on the host you use, it may also have an option to "empty the server cache". In this case, remember to empty both caches (the server's and your extension's).
Then go back to your page, refresh it, and try to make changes. If that still doesn't work, let's see the next solution...
3 - Disable "Static CSS file generation
There is one more option that could correct your registration problem. This one is very simple, it is in the Divi > Theme Options > Creator > Advanced Tab. Here there is an option called "Static CSS file generation".
I advise you to deactivate this option. In my experience, this is where the problem with saving often comes from. In some cases, in some uses, this option prevents Divi from saving your changes correctly.
So, after that, you should normally be able to save all your changes made with the Divi Visual Builder.
But if, even after these three solutions, you still can't save your changes when you edit a layout with Divi, you'll have to investigate a little further...
Did you know that you can test Divi for free? Go to this page and click on "TRY IT FOR FREE
4 - Discover the conflicts between extensions
Indeed, when a site uses many extensions, there are more risks to encounter conflicts.
Then go to the Extensions > Installed Extensions tab and disable each extension one by one until you find the one that is causing the problem.
Between each deactivation, you empty the cache, you refresh (in the browser) the page to be modified then you make a test to see if the problem is solved.
You will have to do this again for each extension and if you have a lot of them, it will take you a little time.
5 - Other ways to solve the Divi registration problem
Your server at your hosting company should be running a recent version of PHP.
At the very least, 7.2 and at best, the latest stable version (PHP version 8 has just been released and WordPress 5.6.x supports it for the most part). This can indeed cause problems for the proper functioning of your site. You will have to connect to your hosting interface to check which version is used.
The Health tool on the WordPress site can also provide you with valuable information, so don't hesitate to consult it.
Finally, if after that you still haven't solved the registration issue, then you should contact ElegantThemes support to ask them for help. For this, you will need a valid license of Divi.
Read on 👉 How much does the Divi theme cost?
6 - Solving Divi's registration problems: video tutorial
Watch the video version of these explanations: